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SELEKTIA TARTUFI

Terms and Conditions of Sale
Seller
Company: SELEKTIA ITALIA S.R.L
VAT No.: 06066350486
Fiscal Code: 06066350486
REA registration number of FI – 597331
Registered office: Via V. Niccoli 316/Q – Castelfiorentino 50051 (FI)
Telematic Address: shop.selektiatartufi.it
E-Mail: info@selektiatartufi.it
Responsible for the website
SIMONE CALUGI (Administrator and legal representative) – simone.calugi@selektiatartufi.it

Subject and parties to the contract
1.1. These general conditions of sale (hereinafter “GTC”) online govern the contract for the sale of products offered on the site shop.selektiatartufi.it (hereinafter “SITE”). The figures taking part in this contract are SELEKTIA ITALIA S.R.L with head office in Via V. Niccoli 316/Q – Castelfiorentino 50051 (FI) – Italy, registered at the REA of FI – 597331 (hereinafter “SELLER”), and the consumer whose data are reported in the order form (hereinafter “CUSTOMER”). By this contract, the SELLER offers the goods and services chosen by the CUSTOMER in the order form and are to be considered an integral part of the contract.
1.2. Purchases of PRODUCTS made through the SITE shall see as parties the SELLER and the person who proceeds to purchase one or more PRODUCTS for purposes not related to his or her own entrepreneurial, commercial, handicraft or professional activity, as the buyer (i.e. the consumer, hereinafter the “CUSTOMER”).
1.3. The SITE is dedicated to retail sales and as such is intended for the exclusive use of Consumers. Persons who are not Consumers are requested not to execute purchase orders. In the event that one or more sales are made to a person who does not qualify as a Consumer, these general terms and conditions of sale shall apply but, notwithstanding the provisions thereof: (a) the purchaser will not be recognized the right of withdrawal referred to in Article 12; (b) the purchaser will not be able to benefit from the warranty on the PRODUCTS indicated in Article 13; (c) the purchaser will not be recognized any other protections, if any, provided herein in favor of the Consumer, which reflect or comply with mandatory provisions of law; (d) the contract of sale concluded between the SELLER and the purchaser will be governed by Italian law, excluding the United Nations Convention on Contracts for the International Sale of Goods – Vienna Convention of 1980.

2. Effectiveness of the contract
2.1. The GTC are available on the SITE to be easily read by the CUSTOMER before making a purchase, accepted together with the submission of the order, stored on his computer and reproduced in hard copy by printing the file in which they are contained.
2.2. The GTC applicable to the sale of the products are those published on the SITE on the date of the order. The CUSTOMER, therefore, must carry out the above operations before proceeding with any purchase.
2.3. The mere tolerance or failure of the SELLER to dispute any failure of the CUSTOMER to comply with the provisions of the GTC shall not be construed as tacit acceptance of such failure, nor as a willingness to derogate from what has been agreed between the parties.

3. Sale procedure
3.1. The CUSTOMER who intends to proceed with the purchase of the PRODUCTS must express this will
through a request made directly on the SITE where, following the procedures specified therein, will make the submission of its purchase order and subsequent payment.
3.2. The CONTRACT is governed by the purchase order issued by the CUSTOMER, the order receipt issued by the SELLER and the GTC.
3.3. At the time you decide to make a purchase, you must click on “Add to Cart” to add the desired product to the “virtual cart” of the SITE (the virtual cart is a space dedicated to storing the chosen products with their characteristics, quantities and costs). Once the “choice of products” is finished, you will proceed to the confirmation of the purchase order. It will be sufficient to click on “Shopping Cart” (at the top right of the site or on Check out from the drop-down menu). Once clicked you will arrive at a page containing a summary of the products chosen where you will be able to change the quantities or remove products. Once this first check is done you will have to click on “Next” to get to the address page: here you will be able to confirm pre-existing addresses for delivery and billing or add new ones if necessary. Once this is done you will have to click again on “Next” to get to the shipping page: here you will have to choose the delivery method and the preferred courier (the costs will then be added to the total amount of the order) and you will have to accept the general conditions of sale after reading them . At this point clicking again on “Next” will take you to the payment page: here you can choose your preferred form of payment. Clicking on the description of the chosen payment will take you to a new summary page where you can confirm your order.
3.4. If you have any problems with placing your order, please contact SELLER at customerservice@selektiatartufi.it with your name and telephone number. A representative of the SELLER will contact you back.
3.5. You must be “authenticated” to access your personal session where you will go to confirm all the data and arrangements necessary to proceed with the fulfillment of your order.
3.6. In case the CUSTOMER is not registered to the SITE it will be necessary to create a private user account (account) using his/her email address and a password, in addition to personal data and shipping data. The CUSTOMER is required to keep the password confidential and not to disclose it by sharing it with third parties. The SELLER ensures a security procedure for the recovery of the password for subsequent purchases in case of forgetting it. Once an “account” has been created, authentication to the site will be by means of the identifier and password chosen during registration.
3.7. Before placing the order it is the user’s responsibility to verify its accuracy and also to verify the contact details and data entered for delivery and billing. As previously described you will be able to change/update or expand your personal billing and shipping information.
3.8. Following acceptance of these general terms and conditions of sale and the placing of the order on the confirmation page, the CUSTOMER will receive from the SELLER, by email to the address indicated during registration, a receipt of the purchase order, containing a summary of the content of the information relating to the sale.
3.9. Following the sending of such initial email, SELLER will verify whether the order can be fulfilled in whole or in part, and based on such verification the following situations may occur:
(a) if the order can be fulfilled by delivering all the goods ordered the CUSTOMER will receive a second email confirming the order and the immediate shipment, with the indication of a delivery date, although not exhaustive, and which does not constitute an essential deadline for the performance;
b) if the order can only be partially fulfilled, the customer will be contacted by telephone to make arrangements and will subsequently receive the second email containing the summary of the order resulting from what has been agreed and information regarding shipping and/or delivery times.
3.10. SELLER will proceed with the preparation and fulfillment of the purchase order, complying with points 4/5/6/7/8/9 below.
3.11. CUSTOMER shall verify the accuracy of emails and immediately report any errors to SELLER.
3.12 If for any reason it has not been possible to accept all or part of an order already paid for credit the customer will receive a full or partial refund in a short time. For any additional needs resulting from the order fulfillment procedure, a SELLER’s representative will
will contact the CUSTOMER.
3.13. By placing an order, the user makes an offer to purchase the product(s) at the price specified therein. Prices are regularly verified; however, in the event that the SELLER detects changes in prices or errors in the indication of the same, it will contact the user asking for confirmation of the intention to proceed with the purchase at the actual price.
3.14. Should the user find that he/she has made a mistake in placing the order, the same is requested to immediately contact the SELLER at customerservice@selektiatartufi.it indicating your name and telephone number.

4. Payments and shipping
4.1. The CUSTOMER agrees to make payment of the total price stated in the order. The total price shall include VAT and net of any other statutory charges. Delivery charges will be automatically counted and summarized on the order confirmation page, may vary depending on the payment method chosen by the customer and the country of destination.

5. Payment Methods
5.1. The following payment methods are allowed for orders:
(a) Bank Transfer: payment in advance to be made after receiving the second email as final confirmation of the order. The shipment will be made only after we have received the crediting of the amount paid or after you have sent us a copy of the receipt for the transfer made;
b) Credit Card: advance payment to be made immediately through the PayPal service. The order will be processed respecting the sales procedure described in point 3;
c) ACCOUNT PAYPAL.

6. Availability of goods
6.1. The Customer may purchase only the goods in the catalog published on the SITE.
6.2. Should the order exceed the quantity in stock, the purchase will be accepted for the quantity of goods available, and a SELLER’s representative will contact the CUSTOMER by email or telephone.
6.3. Prices, descriptions or availability of products displayed are subject to change without notice. Photos included are indicative and do not constitute a guarantee of the quality of the products. The photos included are adapted in relation to the viewing tool and, for this reason, are merely indicative of the appearance and size of the products, as they may differ partially from the images presented.

7. Delivery of goods
7.1. SELLER, through its supplier, will arrange for delivery by trusted courier or freight forwarder who will in turn deliver the Products, within a period ranging from 5 to 7 days for standard delivery, at the address indicated in the order form. SELLER, will indicate the expected delivery date based on the timelines indicated by the courier, as set forth above in paragraph 3.9. letter a).
7.2. In any case, except in cases of force majeure or fortuitous event, in accordance with Article 61 of the Consumer Code, the PRODUCTS shall be delivered within a maximum term of 30 (thirty) days from the day following the day of the conclusion of the contract in accordance with paragraph 3 above, unless the SELLER notifies – within the same term or by the last date agreed for delivery, including by e-mail – the inability to deliver the PRODUCTS ordered as a result of the occurrence of the unavailability, even temporary, of the PRODUCTS. In case of such notice, the SELLER shall refund any sums already paid by the CUSTOMER for the payment of the delivery.
7.3. Upon delivery of the goods by the courier, the CUSTOMER is required to check
that the number of packages actually delivered corresponds to that indicated in the transport document and that the packaging of the packages is intact in all its parts, not damaged, nor compromised by atmospheric events or otherwise altered. Upon delivery, THE CUSTOMER is also required to check the packaging specifying in the delivery form any anomalies. Should the CUSTOMER find any obvious damage to the packaging and/or the products contained therein or the mismatch in the number of packages, he/she must immediately object to such damage by placing a written control reservation (specifying the reason for the reservation, e.g. “punctured packaging”, “crushed packaging”, etc.) on the courier’s proof of delivery or promptly inform the SELLER.
7.4. Once the delivery note has been signed, the CUSTOMER may not make any objection as to the external characteristics of what has been delivered. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported using the contact methods provided by SELLER. In the event of failure to collect within 5 working days the material in stock at the warehouses of the courier due to repeated inability to deliver to the address indicated by the CUSTOMER when placing the order, the products will be returned to the SELLER who, depending on the willingness of the CUSTOMER, will proceed to refund the price of the products (excluding perishable products such as fresh truffles or frozen products, and the cost of shipping), or will make arrangements for the new fulfillment and the related additional shipping costs.
7.5. SELLER shall not be liable for errors in delivery due to inaccuracies or incompleteness in CUSTOMER’s completion of the purchase order, for any damage that may occur to the products subsequent to delivery by the carrier, or for delays in delivery attributable to the carrier.

8. Customer Rights and Obligations
8.1. The CUSTOMER by accepting this contract declares that he/she has read and accepted in its entirety the general conditions of sale, and it will be the CUSTOMER’S responsibility to store it on his/her computer and reproduce it on hard copy by printing the file.
8.2. The CUSTOMER is solely responsible for the truthfulness and correctness of the information provided to the SELLER and requested by the latter through the SITE and undertakes to promptly notify any changes in the data entered.
8.3. The CUSTOMER declares that he/she has not entered false or fictitious data in the order form, and therefore declares that the data entered correspond to his/her real personal data. The SELLER reserves the right to pursue in the appropriate fora any violation and abuse. The obligations assumed by the CUSTOMER in this article not that the guarantee of the successful completion of payment made by the CUSTOMER pursuant to art. 5 have an essential character for the SELLER, which reserves the right, in the event of non-fulfillment of any of the aforementioned obligations, to terminate the contract by right, without prejudice to any right to compensation for damages.
8.4. The CUSTOMER, upon sending the purchase order declares: a) that he/she has read, understood and accepted the GTC; b) that he/she is a person of legal age, possessing the legal capacity to act.
8.5. The CUSTOMER undertakes, once the purchase procedure on the SITE has been completed, to ensure both the saving of an electronic copy and the printing of the GTC and the purchase receipt corresponding to the order for the purpose of their preservation. The purchase receipt will be (as well as sent by email) present in the reserved area of his account on the SITE.
8.6. The CUSTOMER undertakes to make payment of the amount due, using one of the payment systems indicated on the SITE when sending the purchase order.
In the case of payments made by credit card, cardholders may be subject to authentication and request for authorization. If the credit card issuing institution or our service provider refuses or for any reason does not authorize or validate payment, in such circumstances, SELLER shall not be liable for delay or non-delivery with respect to the products ordered. User’s personal data will be processed by SELLER in accordance with the privacy policy.
8.7 Receipt of the products: upon delivery of the PRODUCTS to the CUSTOMER by the carrier in charge of their transportation, the CUSTOMER shall check, in the presence of the carrier: a) that
the quantity and type of products ordered corresponds to what is indicated in the transport document; b) that the packaging used for transport is intact, not damaged, wet or otherwise altered, even if only in the sealing materials. Any anomalies must be contested immediately to the carrier upon receipt of the products, by their indication in the delivery note. If a defect or damage is found, the CUSTOMER must inform the SELLER within 24 hours. In case it is found that a product was damaged prior to delivery or defective (not due to use by you), the SELLER will undertake, according to the customer’s choice, either to refund the price paid (including any shipping costs and the costs of returning the product, provided that the product has not been used and damaged) or to replace the goods. In either case, the CUSTOMER is required to contact the SELLER who will provide a refund or replacement of the goods without further cost.
8.8. Customer Service: for any need for assistance or complaint regarding the purchased products, CUSTOMER shall contact SELLER at its contact details.
8.9 Order Cancellation: cancellation and cancellation of orders will be accepted by SELLER only if the points previously described in the GTC are not complied with. The sending of the purchase order is developed in several control steps and the user makes a binding commitment in sending the order. It is not possible on the part of the user to cancel or cancel an order unless authorized by the SELLER except in the case where the reason for cancellation is the expansion of the initial order or a change in the size of the items of the same. Once the second order has been concluded, it will be necessary to specify in the notes “PREVIOUS ORDER ENLARGEMENT/UPGRADING – this order cancels and replaces the previous one”.

9. SELLER’s rights and obligations
9.1. Delivery of the products: the SELLER undertakes to deliver the products at its premises to the carrier in charge of their transportation to the address indicated by the CUSTOMER in the purchase order. The SELLER shall not be responsible for delivery errors due to inaccuracies or incompleteness in the compilation of the purchase order by the CUSTOMER, as well as for damages suffered by the products after delivery to the carrier in charge of transporting them and delays in delivery to the latter attributable to or logistical problems of the SELLER. Delivery is made by express courier, therefore, post office boxes cannot be accepted.
9.2. Promotions: the SELLER develops during defined time intervals, promotional campaigns in order to promote the registration of new members in its service. SELLER reserves the right to interpret the conditions of application of the promotions, extend them by communicating it in due manner and time, or proceed to the exclusion of any participant in the promotions in case anomalies, abuses or unethical behavior in the participation of the same are detected.

10. Prices shown
10.1. All prices of both products and incidental expenses (transportation and delivery) displayed on the website (unless explicitly and clearly stated) are inclusive of VAT.

11. Tax documentation
11.1. The CUSTOMER with the goods will receive an invoice, so during registration it will be necessary to enter tax information including Name/Surname, address and Tax Code. If the buyer is a company, the company name, VAT number and recipient code must also be entered. In case there are any discrepancies in the document (incorrect master data) or there is a need for new submissions please contact us at customerservice@selektiatartufi.it.

12. Right of withdrawal and exclusions – Disclosure
12.1. Pursuant to Article 59 of Legislative Decree No. 206/2005, as amended by Legislative Decree No. 21/2014, the right of withdrawal is excluded in the following cases:
– order of Products made to measure or clearly customized; – order of Products that are likely to deteriorate or expire quickly; – order of sealed Products that are not suitable to be returned for hygienic reasons or related to the protection of health or that have been opened after delivery; – damaged or used products are not replaced or refunded, even if only in part. 12.2 With reference to the cases of exclusion of withdrawal listed above, the CUSTOMER, in particular, is informed and accepts that PRODUCTS that are “liable to deteriorate or expire rapidly” include those PRODUCTS of a food nature whose characteristics and quality are subject to alteration, including as a result of inappropriate storage by the CUSTOMER.
12.3 Without prejudice to the cases indicated in Articles 12.1 and 12.2 above, the CUSTOMER has a period of fourteen days to withdraw from the purchase contract of the PRODUCT without having to provide any reasons and without incurring any costs other than those provided for in paragraphs 12.6, 12.7 and 12.8 below. 12.4. The above withdrawal period of fourteen days shall commence: (a) in the case of an order for a single PRODUCT, from the day on which the CUSTOMER or a third party, other than the carrier and designated by the CUSTOMER, acquires physical possession of the PRODUCT; or (b) in the case of the purchase of several PRODUCTS ordered by the CUSTOMER through a single order and delivered separately, from the day on which the CUSTOMER or a third party, other than the carrier and designated by the CUSTOMER, acquires physical possession of the last PRODUCT; or c) in the case of an order for delivery of a PRODUCT consisting of multiple lots or pieces, from the day on which CUSTOMER or a third party, other than the carrier and designated by CUSTOMER, acquires physical possession of the last lot or piece. 12.5. In order to exercise the right of withdrawal, the CUSTOMER must inform the SELLER, prior to the expiration of the period referred to in Paragraph 12.3. above, of its decision, by any express statement. In order to facilitate the timely handling of the CUSTOMER’s request, the CUSTOMER is invited to inform the SELLER of its decision by sending to the SELLER an explicit statement of withdrawal from the contract of sale, containing the following information: a) CUSTOMER’s first and last name; b) address; c)reference to the purchase order number; d) the will to withdraw from the purchase; e) description of the returned good and the amount paid therefor, by registered letter with return receipt. Such notice may also be sent, within the same period, to the email address (customerservice@selektiatartufi.it), provided that it is confirmed by registered A/R letter within the next 48 hours.
12.6. The CUSTOMER who has exercised the right of withdrawal pursuant to this Article 12, must provide to return the purchased PRODUCT(s) to the SELLER, using a carrier of its choice and at its sole expense, without undue delay and in any event within the term of 14 calendar days from the date on which it has notified the SELLER of its decision to withdraw. The Product subject to withdrawal, properly protected and packaged, must be shipped to the following address: Selektia Italia Srl, Via V. Niccoli, n.316 Q, 50051, Castelfiorentino (FI). The direct costs of returning the PRODUCTS subject to withdrawal to the SELLER shall be borne exclusively by the CUSTOMER. 12.7. In the event of the exercise of the right of withdrawal, the SELLER shall refund all payments received from the CUSTOMER, including the costs of delivery of the PRODUCTS, without undue delay and, in any event, no later than 14 days after the exercise of the right of withdrawal. The SELLER, as provided in Article 56, paragraph 2, of the Consumer Code, shall not be obliged to refund additional costs, if the CUSTOMER has expressly chosen a type of delivery other than the least expensive type of delivery offered by the SELLER. Said refunds shall be made using the same means of payment used by the CUSTOMER for the initial transaction, unless the CUSTOMER requests reimbursement on a different means of payment, in which case any additional costs resulting from the different means of payment shall be borne by the CUSTOMER. the SELLER shall be entitled to suspend the reimbursement of the aforementioned amounts until receipt of the PRODUCTS subject to withdrawal or until the CUSTOMER has demonstrated that it has returned the PRODUCTS themselves, whichever is earlier.
12.8 The SELLER specifies that the right of withdrawal cannot be exercised for PRODUCTS with damages, scratches, nicks, abrasions, both of the container and the labels. In particular, if damage is found that does not allow the product to be put back on sale, the product will not be refunded.

13. Seller’s legal warranty of conformity, reporting of conformity defects and warranty work
13.1 The legal guarantees of conformity provided for in Articles 128, 129 and 130 of the Consumer Code shall apply to the sale of the PRODUCTS. The CUSTOMER has the right, at its option and provided that the type of the PRODUCT allows it, to the restoration, without charge, of the conformity of the PRODUCT by repair or replacement, or to an appropriate price reduction or termination of the contract. 13.2. In case of conformity defects in the PRODUCTS sold, under penalty of forfeiture of this warranty, the CUSTOMER has the burden of reporting any defects and non-conformities within and not later than 2 (two) months from discovery – unless the PRODUCTS are by their nature perishable or subject to expiration in a shorter period, in which case the defect must be reported within such reduced period – by transmitting by e-mail to the address (customerservice@selektiatartufi.it), a report of non-conformity and/or defect, indicating the defect and/or non-conformity found, as well as the relevant documentation indicated in the return form itself (at least no. 1 (one) photograph of the PRODUCT, the order confirmation transmitted by the SELLER and/or the tax receipt). 13.3. Following receipt of the complaint and related documentation, the SELLER shall assess the defects and non-conformities reported by the CUSTOMER and shall decide whether to authorize the return of the PRODUCTS by providing the CONSUMER with an acknowledgement, containing the “Return Code”, by e-mail to the address provided by the latter during the process of registration on the SITE or when transmitting the order. The authorization to return the PRODUCTS shall in no way constitute recognition of defects or non-conformities, the existence of which shall be ascertained after the return. The PRODUCTS whose return has been authorized by the SELLER must be returned by the CUSTOMER, together with a copy of the return authorization notice bearing the “Return Code”, within 14 (fourteen) days from the reporting of the defect or non-conformity, to the following address: Selektia Italia Srl, Via V. Niccoli, n.316 Q, 50051, Castelfiorentino (FI). 13.4. If the SELLER is required to reimburse the CUSTOMER for the price paid and related shipping costs, the reimbursement will be made, where possible, by the same means of payment used by the CUSTOMER when purchasing the PRODUCT.

14. Use of the site
14.1 Description and display of products: the product descriptions and images on SITE correspond to what is made available by SELLER’s suppliers. The photographs and videos presenting the products accompanying the descriptive information are displayed on the SITE as a guide, also in consideration of the fact that the quality of the images (e.g. in terms of exact display of colors) may depend on the computer programs and tools used by the CUSTOMER at the time of connection to the SITE.
14.2 Malfunctions: the SELLER does not assume any responsibility for problems caused to the CUSTOMER by the use of the SITE and the technologies employed insofar as not dependent on its own will, such as, by way of example: a) errors, delays or impossibility of access to the SITE by the CUSTOMER when performing the sales procedure; b) errors, delays or impossibility of receipt by the CUSTOMER of communications made by the SELLER in connection with the sale of the products. In any event, the SELLER undertakes, to the best of its ability, to resolve the problems that may occur and offer the necessary assistance to the CUSTOMER to obtain a prompt and satisfactory solution to the aforementioned problems.
14.3 The SELLER, with respect to data relating to credit card payments shall make use of the services
of the company __________________ which adopts technological systems to ensure the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.

15 Major Force
15.1. Il VENDITORE non sarà responsabile in caso di inadempimento totale o parziale delle obbligazioni a suo carico previste nel presente contratto qualora tale inadempimento sia causato da eventi imprevedibili e/o eventi naturali al di fuori del suo ragionevole controllo, includendo, a titolo esemplificativo ma non esaustivo, eventi naturali catastrofici, atti di terrorismo, guerre, sommosse popolari, mancanza di energia elettrica, pandemie, sciopero generale dei lavoratori pubblici e/o privati, sciopero e/o restrizioni in tema di viabilità dei corrieri e dei collegamenti aerei.
15. Clausola risolutiva espressa
Il contratto si intenderà automaticamente risolto ai sensi e per gli effetti dell’art. 1456 del Codice Civile in caso di inosservanza, da parte del CLIENTE, anche solo di una delle obbligazioni assunte da quest’ultimo ai sensi del precedente punto 8 “Diritti e obblighi del cliente”. La risoluzione del contratto si verificherà di diritto quando il VENDITORE dichiarerà che intende avvalersi della presente clausola risolutiva espressa.

16. Intellectual and industrial property rights
16.1. SELLER hereby informs you that the SITE, as well as all trademarks and distinctive signs used by SELLER in connection with the sale of the products, is protected by applicable intellectual and industrial property rights and that any reproduction, communication, distribution, publication, alteration or transformation in whatever form and for whatever purpose they occur, of the contents of the SITE, trademarks and distinctive signs used by SELLER (such as, without limitation, the works, images, photographs, drawings, dialogues, presentations, music, sounds, videos, graphics, colors, features and design of the SITE). 16.2. SELLER assumes no responsibility for the trademarks and other distinctive signs appearing on the PRODUCTS it markets on SITE, with respect to which CUSTOMER acquires no rights as a result of the conclusion of the contract.

17. Consumer data and privacy protection
17.1 In order to proceed with the registration, the placing of the order and thus the conclusion of the contract of sale of the PRODUCTS some personal data are required through the SITE from the CUSTOMER. The CUSTOMER acknowledges that the personal data provided will be recorded and used by the SELLER, in accordance with and in compliance with the regulations set forth in the Italian law D.Lgs. n. 196/2003 and subsequent amendments and additions – Privacy Code, to execute each purchase made through the SITE and, subject to his consent, for any further activities as indicated in the appropriate privacy policy provided to the CUSTOMER through the SITE at the time of registration. 17.2. CUSTOMER represents and warrants that the information provided to SELLER during the registration and purchase process is correct and true. 17.3. The CUSTOMER may at any time verify, update, modify, delete his/her personal data provided to SELLER through the appropriate section of the SITE “My Account” accessible after authentication and may at any time exercise his/her rights under the Privacy Code by following the indications provided in the privacy documentation present on the SITE.
17.4. For any information regarding the processing of personal data, please refer to the paragraph “Information on the management of the processing of personal data” and the privacy policy provided by the SELLER, pursuant to art. 13 of Legislative Decree 196/2003, to the CUSTOMER at the time of registration on the SITE. Please note that the CUSTOMER, in case of need for further clarification, may contact the SELLER directly at the contact details indicated below.

18. Security
18.1 Although SELLER takes measures to protect personal data against their
possible loss, falsification, manipulation, and misuse by third parties, due to the characteristics and technical limitations relating to the protection of electronic communications via the Internet, SELLER cannot guarantee that the information or data displayed by CUSTOMER on SITE, even after CUSTOMER has authenticated (logged in), cannot be accessed or viewed by unauthorized third parties.

19. Comunications
Any communications and notifications to the SELLER shall be made by email to customerservice@selektiatartufi.it or by mail to SELEKTIA ITALIA srl Via V. Niccoli 316/Q – Castelfiorentino 50051 (FI) Italy. The SELLER may contact the CUSTOMER through email or telephone.
Our company’s philosophy puts the customer first, to meet everyone’s needs we provide:
– email customer support: customerservice@selektiatartufi.it – by writing a letter to: Selektia Italia Srl, Via V. Niccoli, n.316 Q, 50051, Castelfiorentino (FI), Italy

20. Applicable Law and Jurisdiction
20.1. The sale and purchase agreement of the PRODUCTS through the SITE shall be governed by and construed in accordance with the laws of Italy.
20.2. The possible invalidity of individual clauses of the GTC shall not imply the invalidity of the whole CONTRACT or the GTC.
20.3. If it is not possible to settle an issue amicably, it is expressly provided that for any dispute arising out of or relating to this contract, the following will be competent: a) the Court of the place of residence or domicile of the CUSTOMER, if “consumer” under current legislation; b) exclusively the Court of Florence, Italy, in any other case.
20.4. For everything not expressly provided for herein, the provisions of the law in force in the Italian legal system shall apply, and in particular, for consumers, the provisions of Section II, Chapter I, Title III of Italian Legislative Decree No. 206/2005, as amended.
Information on the management of the Processing of Personal Data
The processing of personal data is carried out in accordance with Legislative Decree 196/03. Any personal data communicated spontaneously by visitors may be used by our company on the basis of the consent expressed by the same. For the use of specific services by visitors will be provided appropriate information and requested, where necessary, consent to the processing of their data.
Information and consent to the processing of personal data Pursuant to Article 13 of Legislative Decree No. 196 of June 30, 2003, (containing the “Code regarding the processing of personal data”) we inform you that the processing of personal data is carried out for the purpose of sending information material concerning our services, including accounting and tax obligations, as well as for the purpose of informing, promoting and advertising, including by e-mail, our services. The processing will take place at: SELEKTIA ITALIA srl Via V. Niccoli 316/Q – Castelfiorentino 50051 (FI) – Italy with the use of procedures, including computerized procedures, in the manner and within the limits necessary for the pursuit of the aforementioned purposes.
Personal data may be known by the employees and collaborators of the data controller in their capacity as data processors or processors.
The provision of such data is optional, but failure to provide them will not allow us to update the data subjects on the initiatives of the data controller.
Data subjects are granted the rights set forth in Article 7 of the aforementioned Privacy Code, and in particular the right to access their personal data, to request their rectification, updating and
cancellation, if incomplete, erroneous or collected in violation of the law, as well as to oppose their processing for legitimate reasons, addressing requests to the data controller: SELEKTIA ITALIA srl Via V. Niccoli 316/Q Castelfiorentino 50051 (FI) Italy |customerservice@selektiatartufi.it .
Consent on the website Informed of the purposes and methods of treatment and noted that the same is respectful of the Privacy Code and the purposes pursued you express your consent to the processing of personal data by entering your data in the website shop.selektiatartufi.it